Marquette University | Office of the Bursar

Marquette University sends a monthly billing statement to each student as long as the student has an account balance. It is the student’s responsibility to pay tuition, fees and housing by the published payment due date whether they receive a bill or not. Visit our Billing Info page for payment due dates. A student may view their bursar account via CheckMarq at https://checkmarq.mu.edu/ A student’s registration is not considered complete until all fees are paid. Students who do not plan to attend the university are responsible for dropping classes through CheckMarq and notifying their respective college office.

A student who does not pay in full, enroll on the Marquette Monthly Payment Plan or submit a billing authorization from an approved sponsor, will be subject to a late payment fee, which is assessed monthly. If the student does not pay the delinquent balance, Marquette may cancel a student’s registration for the current term, prevent the student from registering for a subsequent term, withhold a student’s academic transcript or diploma, turn the student’s account over to a collection agency, and/or take legal action to collect any balance due.

You have the right to expect that all members of our staff will do everything possible to assist you.

You have the right to expect to be kept informed. Marquette strives through its publications, correspondence, website, email and other media to provide students and parents with updated information.

You have the right to question all information pertaining to our billing and payment information in accordance with the Wisconsin Consumer Protection Act.

You have the right to expect fair treatment. Marquette does not discriminate in any manner contrary to law or justice on the basis of race, color, gender, age, sexual orientation, religion, disability, veteran status or national origin in its educational programs or activities, including employment and admissions. At the same time, Marquette cherishes its right and duty to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Catholic, Jesuit tradition.

You are responsible for being informed of Marquette’s payment policies by reading the Payment Policy found in the student bulletins and online at www.marquette.edu/bursar/faq.html and all other pertinent information

You are responsible for satisfying all financial obligations with the University before you will be allowed to register for a subsequent term, or receive an official transcript or diploma from the Registrar.

It is the student’s responsibility to keep updated on their account balance, financial aid information and maintain current valid address information.

If you think your bill is wrong, or if you need more information about a transaction on your bill, email us at bursar@marquette.edu or write us at Marquette University, Office of the Bursar, PO Box 1881, Milwaukee, WI 53201-1881 as soon as possible. We must hear from you no later than 60 days after we send you the first bill on which the error or problem appeared.

Student’s name, MU ID, and the dollar amount of the suspected error. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure of.

You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount in question.

Frequently Asked Questions

(FAQ's)

In addition to tuition, all full-time undergraduate students are assessed the following mandatory fees each term: the Student Activity Fee, the UPass fee and the Student Health Service fee. The Student Activity Fee is used by the student government to fund different events for students on campus. The UPass fee allows students to utilize the Milwaukee County Transit System throughout the term. The Student Health Service fee enables you to use the clinic on campus. This fee is not a form of health insurance. These fees are not optional.

Work study funds are not applied directly to a student's bursar account. These funds are issued to the student through their paycheck. A student may apply their Marquette paycheck toward their bursar account balance by applying it as a payment.

A student can check their bursar account online via CheckMarq and compare it to their Financial Aid Award, which is also available in CheckMarq.

I am enrolled in the payment plan, why am I receiving bills from your office?

You will continue to receive monthly statements from our office even if you are on the payment plan. You may use them to monitor any changes in the student's account balance and to monitor our receipt of your MMPP/TuitionPay payments. New charges on a student's account will not result in an automatic contract adjustment. These charges are due to the school by the billing due date.

1. The first option is to remit payment in full prior to the start of classes. Students who do not pay in full will be subject to a late payment fee assessed at 1% per month on the outstanding balance.

2. The second option is to enroll in the Marquette Monthly Payment Plan (MMPP) administered by TuitionPay. The MMPP enables a student to budget his or her Fall term tuition, room & board and student fee expenses over five monthly payments. The MMPP is not a loan; there are no interest or finance charges. The only cost is a $35 semi-annual enrollment fee. The five month program begins on August 5, 2008. The enrollment form may be completed and submitted online from http://www.marquette.edu/bursar/payplan.html.

The MMPP is a contracted amount that is paid in monthly installments . For example, if your balance is $5,000.00 for the semester in tuition, fees, etc. and you contract with the MMPP for $5,000.00, your five monthly payments would each be $1,000.00. TuitionPay will send you a monthly bill and you will send your payment to TuitionPay. Feel free to contact TuitionPay or our office for help with creating a budget. The first installment for the payment plan is due on or before August 5, 2008 and the following installments are due on or before the fifth of the month for the following four months, through December, 2008.

I am a full-time undergraduate student and I just dropped a course, will my tuition charge change?

A full-time undergraduate student is charged a flat rate of tuition. Changes will only occur if you drop below 12 credits prior to the end of the tuition adjustment period. The amount of change is based on the Withdrawal Schedule available here. Please be aware that dropping below 12 credits may also impact your financial aid.

Meal plan changes are made through the Office of Residence Life. Their office can be contacted at (414) 288-7208 or orl@marquette.edu.

An additional $185 per credit hour is assessed for students taking more than 18 credit hours (19 credit hours for the College of Engineering and the College of Business).

Our office places registration and transcript holds on all accounts with past due balances. This hold can only be removed when the account is paid in full. Other offices also have the ability to place a registration hold on a student account, any questions on these holds should be referred to the office that placed it:

College Registration Hold : This hold is placed the student's college, Business, Engineering, etc. The student cannot register for classes until this hold is removed.

Final HS Transcript>Registration Hold - This hold is placed by the Registrar’s office; a student with this hold is not allowed to register until they submit their final high school transcripts to the Registrar’s Office.

Registration and Transcript hold> Student Loan Accounts – This hold is from the Office of Student Loan Accounts and Collections and it prevents the student form signing up for courses and from receiving their transcripts. For many graduating seniors it is placed on their account because they need to complete Exit Counseling.

OCIP > Insurance Requirements Not Met Hold - This hold is placed by the Office of Campus International Programs and it only applies to international students, it usually means that the student cannot register for classes until they have paid for their health insurance.
OTB> Office of the Bursar Special Hold -This hold is placed by the Office of the Bursar for students who are enrolled in the Marquette Monthly Payment Plan (MMPP) and are under-budget. The hold will be removed once the under-budget amount is paid to Marquette or the MMPP contract is increased.

There are many different kinds of holds that are placed on student accounts. The following holds are placed by our office:

Registration and Transcript Hold - This hold prevents a student from registering for classes and receiving academic transcripts. It is only removed when the account is paid in full.

Credit Hold>Do not issue refund - This type of hold prevents a student from receiving a refund check. This hold does not effect a student's registration or transcripts.

Payment Plan/AMS>Do not issue refund Hold– This hold is on an account when the student or the parent is enrolled on the payment plan. It prevents a refund check from running; it does not effect a student's academic transcripts or registration.

EOP> Do not issue Refund - Students in the EOP program cannot receive a refund check unless it is requested by the EOP office. A student in EOP with any kind of hold placed by our office must speak to EOP about the hold.

Do not issue refund > Dropped credit hours - This hold means that a student dropped a course or courses and their financial aid must be reviewed. They are not eligible for a refund check until their aid has been reviewed by the Office of Student Financial Aid.

Registration and Transcript holds are only removed when the account is paid in full.

By filling out a verification of enrollment/tuition form, which can be found by clicking here or on the Bursar website under downloadable forms. The form can also be found on the Registrar's website under Academic Policies/Forms. The request must be forwarded to the Office of the Registrar and they will complete the request.

There are no payment plans available for the summer. Payment is due in full before the start of class (es). If payment is not made by the specified due date, the account will be assessed a 1% late fee on a monthly basis on the unpaid balance.

No. Financial aid is term specific, meaning Fall term financial aid can only be used to pay Fall term charges.

Federal financial aid (i.e. Stafford and Parent PLUS loans) pays in two disbursements in the summer term due to Federal regulation. The first disbursement is about a week before the start of classes and the second disbursement will occur at the mid-point of the summer term (approximately mid-July for most students).

I made a payment to the Marquette Monthly Payment Plan/TuitionPay on the first of the month, why isn’t it reflected on my statement and/or my bursar account?

Your payment is due to TuitionPay by the fifth of each month. The payment will be sent to Marquette University around the 20th of that month. For example, a payment made to TuitionPay on August 5th will be sent to Marquette on or around August 20th.

It is after August 5th, but I would really like to utilize the MMPP for the year. Am I still able to enroll?

Yes, you may still enroll. You will owe the $35 semester enrollment fee, plus any payments that have passed.

Please feel free to contact a bursar account representative at any time during business hours (Monday-Friday, 8am-4:30pm) with your budgeting questions.

The example budget worksheet is also very helpful. The worksheet will walk you through the budgeting process detailing what should be included in this amount. Click here to view the budget worksheet.

In addition, a MMPP/TuitionPay representative and Bursar representative will be available at the Freshman Preview Service Fair to assist incoming freshmen with determining their MMPP contracts.

I think my original budget is too high because I have received additional financial aid. Can I adjust my payments?

Yes, you may certainly adjust your payments. Please contact TuitionPay directly (1-877-881-1015) to request that your contract be reduced. TuitionPay will then verify with a Marquette administrator that your new budget is correct. Provided the adjustment has been approved by Marquette, your contract will be adjusted and the new amount will be reflected in next month's TuitionPay bill. (For example, if you have already received the September bill, you still owe the amount due on that bill. Your contract will then be adjusted for the remaining 3 months.)

Should you fail to make two monthly payments in a row, TuitionPay terminates your contract.

Yes, you may reactivate your terminated contract. You will, however, be charged a reactivation fee ($25).

You will need to budget without your financial aid. When you do receive notification of your aid package, you may decrease your contract to reflect the amount of your aid.

Room and board rates can be found on the Marquette Bursar website here. You may also contact the Office of Residence Life (414-288-7208) for residence hall and meal plan rates. The University Apartments and Off-Campus Student Services office will be able to help you determine the apartment (Campus Town, Humphrey) rates. Their office can be contacted at (414) 288-7281.

Students and parents cannot sign up for the MMPP in our office. You can sign up online from our Payment Plan page, or request a paper application that can be picked up in our office or mailed.