How You Can Clean an Infected Computer

For Windows Users

1. Disinfect Viruses.


Step 1: Visit Microsoft's Windows Live OneCare site to begin the cleaning process.
Here's how

Step 2: Download VirusScan from CheckMarq. Install on your computer and scan for any additional infection.


2. Update the Operating System to Patch Security Flaws

Visit Microsoft Update for critical updates to the operating system.

 

3. Turn on Your Computer's Firewall

Windows XP has a built-in firewall you can activate to protect your computer.
Here's how

Eliminate Spyware

Spybot - Search & Destroy is a free tool that detects and removes spyware. Spyware silently tracks your surfing behavior to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies.

 

How Do I Know if the Cleaning Worked?

If your computer is successfully cleaned and operating for three hours without infection activity, your browser will show a notice that you have been released from quarantine.

If you are unable to clean the computer and rejoin the network, please contact the IT Services Help Desk at (414) 288-7799.

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