Install PrintWise Software
Important: Your device must use MU Secure Wi-Fi, the wired network, or VPN to successfully install PrintWise software. If you encounter a port error, make sure to connect to MU Secure, the wired network, or VPN.
Software Last Updated on Dec. 22, 2021
For Windows
- Determine if the "V1.BW.Printwise.F21" driver is installed on your computer. When sending a document to print, the V1.BW.Printwise.F21 printer is listed as an option.
- If it isn't installed, proceed to Step 2 ("To Install PrintWise for Windows").
- If it's installed, follow these uninstall instructions before proceeding to Step 2.
- To install PrintWise for Windows, determine if your computer has 32- or 64-bit Windows installed.
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Note: Windows 11 uses the 64-bit version of PrintWise.
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Download the software.
- Either run the installer or save the download to your Desktop and open it from there.
- If V1.BW.Printwise.F21 appears when sending a document to print, the download and installation was successful.
When printing, select F19_BW_Printwise (or F19_Color_Printwise for color prints), from the drop-down menu.
- Visit a PrintWise station for your printed pages.
For macOS
A) Determine if the "F18_BW_Printwise" driver is installed on your Mac. If installed, when sending a document to print, the F18_BW_Printwise printer is listed as an option.
- If it isn't installed, proceed to Step B ("To Install PrintWise for macOS").
- If it's installed, follow these uninstallation instructions before proceeding.
- Click the Apple icon in the upper left of the Desktop.
- Select System Preferences.
- In the System Preferences window, click the printer icon (either "Printers & Scanners" or "Print & Scan").
- You see all the printers set up for your Mac. To delete, click each printer containing the word PrintWise (such as "BW_Printwise").
- Press the delete key.
- Repeat Step 4 and 5 for each PrintWise printer listed.
- Close the System Preferences window.
B) To Install PrintWise for macOS
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Download the PrintWise software for macOS. This software requires macOS El Capitan 10.11 or later.
- From the Finder, select Go > Downloads.
- The "Downloads" window appears. Double-click printwise_f19_for_mac.dmg.
- A new window appears. Double-click the icon labeled Popup.pkg.
- The "Install Pharos Popup Client" window appears. Click Continue.
- The "Read Me" window appears. Click Continue.
- The "Installation Type" window appears. Click Install.
- Authorize the installation when prompted.
- If successful, "The installation was successful" message appears.
- When printing, select BW (or Color for color prints), from the drop-down menu.
- Confirm that the pop-up for your MUID number appears. (If not, report an issue — Category: Printing and Sub-Category: PrintWise.) Enter your MUID number.
- Visit a PrintWise station for your printed pages.
See PrintWise locations on campus.