SPAM

Filter spam or unsolicited bulk e-mail.  Its purpose may be to sell something, to steal personal information and trick you into sharing your username, password, social security number or bank account number, or to spread viruses.

What can I do about it?

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ADD TRUSTED NAMES OR DOMAINS TO THE SAFE SENDER'S LIST

E-mails from a person or domain may have been blocked or wrongly routed to the junk mail folder.

What can I do about it?

PHISHING

Be leery of e-mail scams that use phishing to get your credit card number, social security number, passwords, or bank information. 

What can I do about it?

  • Be vigilant for hoax emails.

    Evaluate links that lead to an outside document before clicking on them. Be cautious about opening attachments and downloading files from an e-mail. Answer your questions at the Phishing FAQ. Know what phishing e-mails are (PDF).
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HACKERS

Prevent hackers from breaking into computer and network security. Guard against Spy ware that can sneak into your computer (often when you install freeware) and track your every move, invade your privacy and steal passwords.

What can I do about it?

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SOCIAL ENGINEERING

Guard against social engineering, where fraudsters manipulate and deceive people to divulge confidential information or to gain computer access.

What can I do about it?

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HIDDEN INFORMATION

Ensure that hidden information in Microsoft documents stays private.

What can I do about it?

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Where can I learn more?

Phishing Fraud
Recognize Phishing Scams and Fraudulent E-mails
Fighting Back Against Identity Theft

Back to Safe Computing

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