What is phishing?

What are the signs of a phishing scam?

How can I avoid getting caught by a phishing scam?

What are some examples of phishing?

What do I do if I receive a suspicious e-mail?

What if I already provided my personal information?

Where can I go for more information?

 

What is phishing?


Internet fraudsters send spam or pop-up messages to get personal information from unsuspecting victims. This includes:


The e-mail message may claim to be from a business or organization that you trust — for example, it may say it is from Marquette, your Internet service provider, bank, online payment service, or a government agency. It may ask you to “update” or “confirm” your account information, or it may threaten a serious consequence if you don’t reply.

The message links to a web site that looks just like a legitimate organization’s site. But it is a fake site to trick you into sharing your personal information so the sender can steal your identity and make payments or commit crimes in your name. Some phishing emails contain software that can harm your computer or track your activities on the Internet without you knowing.


What are the signs of a phishing scam? (Top)


The message appears to be coming from Marquette University or another institution that asks you to take action of some sort (e.g., update account information). It is the type of information that’s being requested that should serve as a warning to you.
Do not respond to the following:


How can I avoid getting caught by a phishing scam? (Top)

What are some examples of phishing? (Top)


“We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity.”
“During our regular verification of accounts, we couldn’t verify your information. Please click here to update and verify your information.”
(Copied from http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf)

What do I do if I receive a suspicious e-mail? (Top)


Forward phishing emails with their complete and full headers to: spam@uce.gov and reportphishing@antiphishing.org

What if I already provided my personal information?(Top)


If you have provided your username and or password, contact the help desk immediately. If you gave out financial information, contact the institution or organization that the account is associated with and they can help you to make your account secure again.

Where can I go for more information? (Top)

http://www.antiphishing.org/
http://www.sec.gov/investor/pubs/phishing.htm
http://pages.ebay.com/education/spooftutorial/
https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/email-security-outside
http://www.usdoj.gov/opa/pr/2003/May/publicadvisory1.pdf
http://www.ftc.gov/bcp/edu/microsites/idtheft/
http://www.microsoft.com/athome/security/email/phishing.mspx
http://www.ftc.gov/bcp/menus/consumer/data/idt.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf

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