Make phone calls
Access voice mail
Phone features and documentation
Telephone maintenance

Make phone calls on the Cisco 7962G phone

Cisco 7962G

On-campus calls
If you are on campus, you dial five-digit extension numbers. Extensions beginning with an 8 denote administrative/faculty numbers. Extensions starting with 3 indicate non-direct extensions (e.g., elevator phones or phones in residence hall lobbies).

Off-campus local calls
Dial 9, listen for second dial tone, then dial desired number (e.g., 95551212).

Direct dial long distance calls
Dial 9 + 1 + Area Code + seven digit number (e.g., 916085551212).

Access voice mail

You have four ways to reach your voice mail:
  1. Check your eMarq Inbox for voice messages. Learn more.
  2. On the Cisco 7962G, press the Messages button to access voice mail.

  3. Use Microsoft Lync to dial into voice mail. Here's how.

  4. Dial (414) 288-5800 from any phone to access your voice mail. Learn more.

Help with your Voice Mail PIN

Cisco 7962G phone features

Cisco 7962G phone buttons and hardware

1. Line or speed-dial buttons
2. Phone screen
3. Footstand to angle phone
4. Messages button
5. Directories button
6. Help button
7. Settings button
8. Services button
    9. Volume button
10. Speaker button
11. Mute button
12. Headset button
13. Navigation button
14. Keypad
15. Softkey buttons
16. Handset with light indicator

Documentation


Telephone maintenance

Contact the Help Desk for telephone repair, moves, additions or removals.

For more information

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