Make phone calls
Access voice Mail
Manage calls
Telephone maintenance
Make phone calls on the Siemens phone
On-campus calls
If you are on campus, you dial five-digit extension numbers. Extensions beginning with an 8 denote administrative/faculty numbers. Extensions starting with 3 indicate non-direct extensions (e.g., elevator phones or phones in residence hall lobbies).
Off-Campus Local Calls
Dial 9, listen for second dial tone, then dial desired number (e.g., 95551212).
Direct Dial Long Distance Calls
Dial 9 + 1 + Area Code + seven digit number (e.g., 916085551212).
Access voice mail
You have three ways to reach your voice mail:
- Check your eMarq Inbox for voice messages. Learn more.
- On the Siemens phone, press the voice mail button. The button may be labeled as VM, MAILBOX or VOICEMAIL.
- Dial (414) 288-5800 from any phone to access your voice mail. Learn more.
Help with your Voice Mail PIN/Password
Accessing the old Octel voice mail system
If you have been switched to a new voice mail box (Exchange 2010), and you want to access messages in your old Octel mailbox, dial 8-3939, and use your old Octel numeric PIN.
Manage Calls
Transfer a call
Press XFER (transfer) button (caller is placed on temporary hold) ... dial number ... announce call in privacy ... hang up. If the third party does not answer or the line is busy, press CNCT (connect) once to be reconnected to the original party.
To transfer a call directly to a user's voice mail without ringing their phone, press XFER (transfer) button and dial 7-XXXX (with XXXX being the last four digits of the person's extension.)
Consult privately
To talk privately with a third party ... press and release XFER (transfer) button (first call is placed on temporary hold) ... dial number ... converse ... when conversation is completed and third party hangs up, press CNCT (connect) and original call is connected.
Conference Calling
Press XFER (transfer) button (first call is temporarily on hold). Dial internal or external number ... announce conference ... press CONF (conference) or XFER again to begin conference call. Repeat this process to add additional parties up to eight.
Call Hold
Press HOLD button.
Reconnect to Held Call
Press your extension button (this is the button that lights up when your phone is active and lists your phone extension).
Call Forwarding
To have all incoming calls ring at a different extension immediately ... dial #91 (or get a dial tone then press the FWD button) ... dial internal or external number ... hang up ... (extension light will blink rapidly). All your calls will be forwarded. Note: if call forwarding is active and you receive a call, you will be notified by a ring that your call has been forwarded. To forward your 8-XXXX extension to your Unified Messaging mailbox, dial #91 or press FWD button and then dial 7-XXXX (with XXXX being the last four digits of your extension.)
Cancel Call Forwarding
Dial ##91 ... hang up (extension light will go off). Calls will now ring at your phone.
Speed Dialing
To set a speed dial code, press the SPDI (speed dial) button or get a dial tone and dial ##3. Choose a single digit (0-9) for your speed code. Enter the dialing sequence then hang up.
To make a speed call press the SPDI (speed dial) button or get a dial tone and dial #3. Dial the speed code 0 through 9 to reach frequently called numbers.
Telephone maintenance
Contact the Help Desk for telephone repair, moves, additions or removals.
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