Electronic billing statements are generated at the beginning of each month to all accounts with outstanding balances. Students will receive an e-mail in their Marquette e-mail account notifying them that the e-bill is available to view in CheckMarq. It is the student's responsibility to view their e-bill and if necessary forward on to their bill payer.
A student's registration is not considered complete until all fees are paid, a student enrolls in the Marquette Monthly Payment Plan, or submits a billing authorization from an approved sponsor. Students whose accounts reflect that the payment has not been made, or that are otherwise delinquent will have a registration block, transcript block, and diploma block placed on their accounts. There will be a $100 fee for the removal of the block. Failure to pay any balance when due may result in the cancellation of a student's registration for the current academic term, referral of the account to a collection agency, legal action to collect any balance due, or any combination thereof. If the University must take legal action to collect any unpaid balance, the student will be responsible for all fees and costs incurred by the University to collect the unpaid balance. Students who do not intend to return to the university are responsible for dropping classes through the CheckMarq system and notifying their respective college office.
You have the right to expect that all members of our staff will do everything possible to assist you.
You have the right to expect to be kept informed. Marquette strives through its publications, correspondence, Web site, e-mail and other media to provide students and parents with updated information.
You have the right to question all information pertaining to our billing and payment information in accordance with the Wisconsin Consumer Protection Act.
You have the right to expect fair treatment. Marquette does not discriminate in any manner contrary to law or justice on the basis of race, color, gender, age, sexual orientation, religion, disability, veteran status or national origin in its educational programs or activities, including employment and admissions. At the same time, Marquette cherishes its right and duty to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Catholic, Jesuit tradition.
You are responsible for being informed of Marquette's payment policies by reading the payment policy found in the student bulletins and online on our FAQ page and all other pertinent information.
You are responsible for satisfying all financial obligations with the university before you will be allowed to register for a subsequent term or receive an official transcript or diploma from the Registrar.
It is the student's responsibility to keep updated on his/her account balance, financial aid information and maintain current valid address information.
If you think your bill is wrong, or if you need more information about a transaction on your bill, the student should e-mail us from their Marquette e-mail account at firstname.lastname@example.org as soon as possible. We must hear from you no later than 60 days after we send you the first bill on which the error or problem appeared.
In your email, give us the following information:
Student's name, MUID and the dollar amount of the suspected error. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure of.
You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount in question.
Your first point of contact is Marquette Central in person, by phone or email. You can always contact Marquette Central through theContact Form in the blue box on the right-side of every page.
1250 W Wisconsin Ave
PO Box 1881, Zilber Hall, Suite 121
Milwaukee WI 53201
Checkmarq provides Guest Access so that others can view grades, bursar, and/or financial aid information and make payments. With the guest username and password, individuals selected by the student, such as parents, guardians, and spouses, are able to monitor a student’s grades, financial aid, and/or tuition balances and payments. A student can grant Guest Access by following using the Guest Access Quick Link on the homepage of their Checkmarq account and following the steps required to enroll. When granting access to view Bursar information, students are given the option of adding up to two email addresses outside of the Emarq account to receive notification when an electronic bill is available to view online.
FERPA (Family Educational Rights and Privacy Act) is a Federal law that protects the privacy of student education records. Visit here for more information about FERPA, or visit here for Marquette University’s policy.
To meet FERPA requirements and protect your privacy, the following is required to communicate with us about your information:
In order to comply with the Family Educational Rights and Privacy Act (FERPA), students and their families must be able to verify their identity when contacting Marquette Central for assistance.
The Marquette Central Access Number (MCAN) is a four-digit number used in conjunction with the nine-digit Marquette ID number to help Marquette staff identify people authorized to receive information regarding a student’s account. (The MCAN is NOT associated with the online Guest Access process.)
The following holds are placed by our office:
Our office places a registration and transcript hold on all accounts with past due balances. This hold can only be removed when the account is paid in full.
Registration and transcript holds are only removed when the account is paid in full.
The Office of the Bursar accepts payment in office, online, or by mail. The listing for acceptable methods of payment can be found on the Marquette Central website.
The Office of the Bursar accepts wire transfer payment through PeerTransfer/flywire.
No; the Office of the Bursar bills per semester, so we are unable to accept a payment for an upcoming term that has not yet been billed. If there is an overpayment made on an account, the student would be refunded the credit.
No, credit/debit card payments can only be made online.
There are no fees for making an e-payment from a checking or savings account. There is a 2.5% convenience fee that is charged if you make a credit or debit card payment.
Refunds generate on Mondays and Thursdays. (Weeks with a university holiday may require a different schedule.) Students will receive an email notification in their Emarq account when a refund has generated.
Students can sign up for direct deposit for their refund under the Bursar Quick Link tab on the homepage of their Checkmarq account. If not enrolled in direct deposit, a paper check will be available for pick up in Marquette Central.
No, only the student can pick up a refund check in person. If a student is unable to come to Marquette Central to pick up the refund check, they can request to have it mailed to them by emailing Marquette Central with the address to have it sent to.
The Office of the Bursar will generate a refund on an EOP account after we receive a request to do so from the EOP office.
If a student drops a course, any refunds owed will be based on the official date of withdrawal as verified by the college office. The Office of the Bursar lists the withdrawal schedules online for each semester. Please note that if an undergraduate student drops a course and their remaining course load for the semester remains at 12 credits or above, there is no change to their tuition rate.
Contact Marquette Central to discuss. We will be able to verify if the check has been cashed or not, and issue a new one if needed.
Contact Marquette Central to coordinate the return of the refund and the reduction of the loan amounts requested for the semester.
All bills are electronic and are available to view on a student’s Checkmarq account, or on a Guest Access account that a student has created. An email notice is sent to the student Emarq account and any Guest Access email when a bill is available to view online.
Initial billing statements are available early July for continuing students, and mid-July for incoming freshman for the fall term; in early December for all students for the spring term; and in early May for the summer term.
Undergraduate students are charged the fulltime tuition rate if they are registered for 12 credits or above. If a student is registered less than 12 credits, they are charged the per credit hour rate.
All full-time undergraduate students are assessed the following mandatory fees each term: the Student Activity Fee, the UPass fee and the Medical Clinic fee. The Student Activity Fee is used by the student government to fund different events for students on campus. The UPass fee allows students to utilize the Milwaukee County Transit System throughout the term. The Medical Clinic fee enables students to use the clinic on campus. Please note that the Medical Clinic fee is not a form of health insurance. The student fees are mandatory; they cannot be waived from a student account.
Undergraduate students who are registered less than fulltime are billed at a per credit hour rate. Please refer to the Rate Guide to find current tuition rates.
A full-time undergraduate student is charged a flat rate of tuition for registration. Changes will only occur if you drop below 12 credits prior to the end of the tuition adjustment period. The remaining tuition charge is based on the Withdrawal Schedule. Please be aware that dropping below 12 credits may also impact your financial aid.
A student can view their Account Activity in their Checkmarq account to see if aid has disbursed. In order to determine why financial aid may not be on your bursar bill or is not disbursing on to your bursar account, please review the "Top 11 Reasons Why Your Financial Aid is not Appearing on you Bill" .
Per the Bursar payment policy, if an account has a past due balance that is paid after November 1st for the fall term, or after March 1st for the spring term, a $100.00 block removal fee is assessed at the time that the payment in full is received.
No. Financial aid is term-specific. For example, fall term financial aid can only be used to pay fall term charges.
New bills do not generate if there is a change to financial aid. The Account Summary in the Student Center in Checkmarq will reflect the most up to date amounts due for the semester.
Work Study awards are earned by working for eligible employers and collecting a biweekly pay check based on rate of pay and hours worked up to the amount of the award. These awards are not applied to Bursar accounts.
Contact your 529 education savings plan provider to let them know you would like to use the funds to make a payment. You will need to provide them with the payment address for the Office of the Bursar. The provider will typically issue a check directly to Marquette for the amount that is requested or you are eligible to use.
If this is the first time that you have used College Illinois, contact them directly to inform them that you are going to be starting at Marquette. College Illinois will then send Marquette your information, and we bill them based on their published per credit hour rate after the end of the late registration period for a semester. College Illinois will send Marquette the funds due from them in early October for the fall term, and in early March for the spring.
Information regarding employee remission can be found on the Marquette Central website. If a dependent student is eligible for remission as determined by the Human Resources office, the Office of the Bursar will have the credit automatically posted to a student account. A spouse, part time faculty member, or part time employee will need to submit a remission form to the Office of the Bursar at the beginning of an academic year to have the benefit applied to their account.
If your employer will be paying your tuition at the beginning of the semester, the Office of the Bursar will accept any vouchers or guarantee of payment from you or your employer. We will post this amount to your account as a third party payment. Any amounts remaining due after the third party credit are the responsibility of the student to pay by the published billing due date for the semester.
Yes. The Office of the Bursar will not enter a third party contract with an employer or outside organization if they will not be paying the tuition at the beginning of the term. A student will be responsible for any amounts due by the published due date. Marquette Central does provide tuition reimbursement verifications for students who need to provide proof of classes taken, grades, and/or amounts paid to their employer.
You can fill out a verification of enrollment/tuition form. Forward the completed request to Marquette Central for completion. Once received, it is completed within three business days, and is available for pickup or can be mailed.
If you are a graduate student or a less than fulltime undergraduate student, your tuition charge will be reduced by 50% for the class that you are auditing.
Room and board rates can be found on the Rate Guide on the Marquette Central website. You may also contact the Office of Residence Life. Contact the University Apartments and Off-campus Student Services office will be able to help you determine the apartment (Campus Town, Humphrey, Gilman, Frenn) rates.
Please contact the Office of Residence Life for questions/details on housing damage charges.
Please contact the Office of Residence Life if you have questions concerning your Road Runner Cable charges.
Yes, students who are not living in the dorms are eligible to have a meal plan. Contact the Office of Residence Life for more information.
You will continue to receive monthly statements from our office even if you are on the payment plan. You may use them to monitor any changes in the student's account balance and to monitor our receipt of your Tuition Management Systems payments. New charges on a student's account will not result in an automatic contract adjustment. You will need to contact TMS or Marquette Central to adjust the budget for the term.
Your payment is due to TMS by the fifth of each month. The payment will be sent to Marquette University and posted to your bursar account the Friday of the following week.
Yes, you may still enroll through September 15th for the fall term, or through February 15th for the spring term. You will owe the $35 semester enrollment fee, plus any payments that have passed.
Please feel free to contact Marquette Central at any time during business hours (8 a.m.-4:30 p.m. CT Monday-Friday) with your budgeting questions.
Yes, you may contact TMS directly to make the contract adjustment at 1-800-722-4867, or you may contact Marquette Central to have an advisor complete the adjustment for you. If you have your account set with TMS for ACH withdrawal for your payments, and it is within two weeks of the next due date, you will need to contact TMS to make the account change.
You will receive a monthly bill from TMS. You may pay by check, money order or credit card by mail, phone or online. Automatic monthly (ACH) payments may be made right from your checking or statement savings account. Please note that credit card payments will be charged an additional convenience fee.
If you fail to make two monthly payments in a row, TMS will terminate your contract. The remaining amount will be due in full to the Office of the Bursar.
You will need to budget without your financial aid. When you do receive notification of your aid package, you may decrease your contract to reflect the amount of your aid.
There are no payment plans available for the summer. Payment is due in full by the published due date.
Students and parents cannot sign up for the MMPP in our office. You can enroll online, or by phone with TMS at 1-800-722-4867.
The Office of the Bursar produces semester bills, processes student payments and credits student accounts with financial aid. Semester bills include tuition, housing charges, and other applicable fees.
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