Technical
Support Scenarios
Situation:
You are traveling to a conference on the West coast and
you would like to receive your office email while you're
away. You can only access your office email account from
school, but you have a home email account that can be accessed
via the Internet. How we can help: We can show you
how to configure your office email account to forward email
to your home email account.
Situation:
You were working on the first draft of an academic paper.
You step out for a moment, but when you get back, your computer
shows no signs of life. How we can help: we are trained
to look for the common causes of a number of technical problems.
We can employ our troubleshooting strategies to quickly
resolve the problem and get you back on task as soon as
possible.
